1.-What are the alternatives and indicate their importance. Examples.
The alternatives are all the likely solutions to a problem, which has made a study and possibly to solve the problem with certainty. Can also be defined as the number of options not specific objective, structure (other plans) that are provided by a work team to address an issue already determined.
Its importance lies in the number of alternatives which could provide the team and in the evaluation of these potential or better alternatives to determine which one is the most convenient and satisfactory solution to the problem, it is evaluated Based on the benefits to themselves of the problem to solve.
Example: In an organization
international shipping is a problem that requires that management decision. This problem follows:
The company receives a packet that has to be the next day in the city of Miami, one of the employees to have him in mind so that you will not forget, it departs from the batch of packages Shipping which leave the next morning, with the intention of sending to the transport that travels the same afternoon to the airport.
When the office manager realizes he is not sent the package had to be in Miami the next day is the problem which has to be solved.
The manager looks for alternatives to their employees to solve the problem and raises the following:
or sent overnight to arrive one day later than planned. Ø
not ship and returned to the sender.
or sent the package with a staff of the organization to Miami. Ø
is paid a freight urgently with a commercial aircraft to arrive the same day.
or used the services of another agency for international shipping.
or what is called the organization that sent the packet and explain what happened.
manager to be with all these alternatives, has the opportunity to study all the pros and cons (including an expense that does not involve excessive and comply with work permit) on each of them in order to select the most profitable contribution to the organization and that leads to customer satisfaction.
2 .- Explain that they are and what criteria are criteria that should be considered for decision making.
are the basis on which the manager of a company will make decisions at the time. These should be specific, explicit objectives and to avoid handling so that when making decisions are more conducive to an alternative to another.
Taking into account the above we can highlight the following criteria for effective decision making:
Ø Focus on what really matters, ie in solving the problem.
Ø Perform the process in a logical and coherent. Ø
consider both objective factors and subjective and using a structure of analytical and intuitive thinking.
or collecting the information necessary to decide or choose, all alternatives must be properly supported with actual figures give us a current view of the situation.
Ø Collect the information, opinions, etc.., Which have been formed around the election, although the final decision is taken by the manager of the company, the entire team worked together to bring to practice, which requires that each team member as their perceptions and sit in front of the chosen alternative and in turn the rich.
flexible or directly before, during and after the process, that is, to quickly identify those activities that require a process setting or be changed if needed, and also collect information on the effect caused in the environment that a particular alternative in solving the problem.
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